Refund Policy

Last updated:

SEO# Refund Policy

Last updated: 23 August 2026

PQCommerce provides software and digital services on a Software-as-a-Service (SaaS) basis. As our services are digital and access is provided immediately after purchase or subscription activation, payments made for PQCommerce subscriptions and services are generally non-refundable and non-returnable.

Once a subscription period has started or a paid service has been activated, no refund will normally be provided for:

  • Partial use of a subscription period;
  • Failure to use the Service;
  • Change of mind;
  • Cancellation after the billing period has started; or
  • Features that were available and accessible as described under the selected plan.

Where required by applicable law, or where PQCommerce expressly agrees otherwise due to exceptional circumstances, a refund may be considered at our discretion.

Cancelling a subscription will prevent future renewals where applicable but will not normally result in a refund for the current billing period.

Contact Us

If you have any questions regarding this Refund Policy, billing, or a payment made to PQCommerce, please contact us using the contact information published on our website.